TERMS OF SERVICE

”We will always put our biggest effort to adapt ourselves to any changes you may request as long as this does not affect commitments already taken with other stakeholders.”

By placing a booking with us (the property owner, his or her representative, from now on “Believe”) you (the lead guest and your booking party joining your stay and beneficiary of your booking, from now on “the Guest”) agree to Believe Surf & Yoga “Terms of Service”. Within this terms of service the following Refund, Cancellation and Non-Arrival policy applies. If you have any questions about booking with us, please contact us before making a booking.

Guest Cancellation:

Guest who needs to cancel a booking should contact us as soon as possible. Deposits already paid are only returned in accordance with the following conditions:

  • Cancellation made 45 days or more in advance of arrival date, 75% of deposit refund.
  • Cancellation made 30 to 45 days of arrival date, 50% of deposit refund minus bank and / or transaction fees.
  • Cancellation made 15 days or less of arrival date = No refund issued, full amount of booking due
  • Note that for bookings with check in from Dec/20th to Jan/14th no refunds will be issued, i.e. the full amount of booking due.

About Partial Refunds:

No partial refunds or credits will be given for unused services such as hotel rooms, surf lessons, yoga lessons or any other activity included in the purchased package. Our services are quoted as a package; credits are not given for services not used.

No Shows:

Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their deposit paid and the full amount of the booking will be due. It is suggested that booking guests take out appropriate holiday / cancellation insurance where required.

Believe Cancellations:

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

CUSTOMIZED VACATION PACKAGES

Enjoy planning and quoting your trip through our five-steps customizer. Choose your ideal check in and out dates, type of accommodation, amount of meals, surf and yoga classes, other activities and even plan your logistics from / to the airport.

MAKE IT HAPPEN AS YOU DREAM IT & AFFORD IT!